Johan,
Paris, France
I received the prints yesterday, they are really beautiful,
better than I imagined, Thanks a lot!
Larry,
New York, USA
They arrived and they are wonderful. Just as I had hoped
for. I'll be getting them framed and matted next week,
and then they'll be hanging on my wall.
Gavin,
NSW, Australia
Just
wanted to write to you after recently getting one of your
posters, of the image 'God's portal'. It's a lovely image,
and the poster brings out a depth of subtlety which isn't
so easily seen in the web version.
Robert,
NSW, Australia
Purchased your CD of the website some weeks ago, have
had a great time rereading your journals of building the motor
home and the "getReal" journals of your travels
to date. I love your sense of humour, I cracked up many a
time while reading.
Would enjoy more ongoing details re the motor home expenses/consumption,
etc.etc, if possible.
I have enjoyed looking through the 1200 odd photos too.
This CD was the best value $30 I have spent in a long time.
Jim,
Texas, USA
Rob, I received my print yesterday -- "Bridal Veil
Falls II".
I'm extremely pleased with the composition and luminance displayed
in the photo. It's very comforting to know that the fine art
black & white print process is still alive and well. Such
beautiful tones. Thanks
so much for the care used in packaging and shipping. The
presentation folder is a wonderful touch. Looking forward
to purchasing my next print. Perhaps on my birthday --
only a few months away!
Peter,
Belguim
I've just received your photographs and I must say they're
absolutely great! They'll be awarded a very special place
in our house.
Phill,
Norwich, UK
Received the prints today. I must say that I was a little
overwhelmed by the detail in Eroded Dome compared to the web
version. Its only when you can compare them in the flesh that
you truely appreciate Superb work, well done. I am sure I
will purchase a few more as and when the money is flowing
more freely. Thanks
for the prompt service and of course for the photos.
PS.
Seems that others from APUG are also very pleased with
their purchases.
Sarah,
Broken Hill, Aus.
I received the prints and they are fantastic, thankyou. I
am getting them framed as we speak.
Nazli,
Sydney, Aus.
The quality of the photograph was better than I had imagined.
The contrast of the 'black' rock and the 'white' light made
it a perfect black and white photo! Thank
you.
I have
now completed my set of three b&w photos, and I think
this one is my favourite.
Thank
you again.
Laura,
New York, NY, USA
I received the print last week and I love it - it's beautiful!
Thanks and all the best
In February
2003 I received an order for a 60x30" print of Geehi
Sunset from Lou and Gail in St Louis, MO. The print
was delivered in a damaged condition due, we think, to
over inquisitive customs officials. The story unfolded
as is shown in the following excerpts from our emails.
Hi
Rob
Unfortunately, I have some distressing news -- the photo
was delivered today with significant damage.
It was delivered at about 1230. Within the half hour,
my wife and I then took it to Pace Framing and Graphics,
which is just a few blocks from our home. Paula Lincoln,
one of the framers there, cut open one end of the sealed
tube, peered inside and said, "Oh,oh." Our hearts
sank...Rob, the image is gorgeous and the reason we rushed
straight away to the framers was so that we could have
it up as soon as possible. But we can't, in all good conscious,
proceed to have it framed with the damage it's suffered...Of
course we feel terrible about all this, but need to know
what can be done now?
Lou
Lou
also sent several photos of the damage, one of which is
below.
Hi Lou,
Firstly, I'll send you a new print ASAP so don't worry
about that...my guess is that some curious soul in customs
has decided to take a peek...I'll order a new print today
and get it done as fast as possible. I should be able
to ship it within a week.
Hi
Rob
First let me thank for getting another print sent out.
That is deeply appreciated...I was wondering about the
customs thing to, because I can't imagine anyone at your
end handling the print in a manner that would cause so
much wrinkling and I personally saw the care our framer
took in opening the tube and taking it out at this end...I
took another close look at the tube and your theory may
be right on...
Hi Lou,
Your print left today...
Hi
Rob
Great news about the print being on it's way...We (as
I guess you) are most fervently wishing for this one to
arrive in sound condition. Seeing the print that was damaged
was so frustrating, yet tantalizing. We have a small collection
of large scale B&W's in our second story loft and
Geehi Sunset will be the crown jewel. It really is an
amazing shot, but then, I suppose you know that :-)
Hi
Rob
Well, this is a first -- Sunday delivery! Geehi arrived
this morning -- with the tube and Australian flag stickers
intact.
Hi
Rob
All is well in St. Louis! I took the shipping tube to
Pace Framing and Paula carefully opened and unwrapped
the print. It arrived in immaculate condition -- thanks
for the extra care in packing.
Hi
Rob
Well, Paula from the frame shop delivered Geehi Saturday.
With a 4 1/2" mat all around, it's huge and it took
a van to get it here. Yesterday we hung it. It was a project
that took several hours because I had to carefully measure
the placement of the supporting bolts and then figure
a way to hoist it up about 20'...
The photo is breathtaking, looks unbelievable and I've
attached a photo of us celebrating.
Thanks again, Rob. I can look to my left as I'm typing
this and though I can't quite explain it, there is something
very rejuvenating about Geehi Sunset. It's grand.
Regards
Lou
Lou
& Gail celebrate after getting Geehi Sunset
on their wall. The print doesn't look very large
here, but it's over five feet wide. |
As
they say in the classics, "All's well that ends well".
My thanks to Lou and Gail for allowing me to use this
story and their photos.
Toni,
Jersey City, NJ, USA
I received my poster and it's beautiful. I am having it framed
so I can hang it in my living room. Thank you
James,
Incline Village, NV, USA
Thanks
so much for the follow-up. The poster got here in terrific
shape and now hangs in my living room. People ask about it
and admire your work.
On
the other wall is some of my work and people ask me, "Is
this the same guy?" I'm flattered they'd even think so.
Anyway, I'll be ordering again soon - keep up the travels
and excellent work.
Lynley,
Germantown, MD, USA
"Wow!
What customer service!!!! Thank you for the follow-up e-mail.
My husband and I have received the poster and absolutely love
it. The photo is striking! I hope that you are able to produce
prints in the near future so that we may continue to view,
purchase and appreciate your work!
Thank you..."
Tennille,
Washington DC, USA
The posters are fantastic. They make wonderful gifts for my
new American friends, and also do a nice job of reminding
me of home on my own walls. Thankyou so much. |
