Spring House, PA, SA
Received your pictures yesterday. They arrived in great shape. I
should have them back from the framer soon to join the other pictures
purchased from your collection.
I hope you continue to add to the face collection. I've had several
positive comments about your work when I have visitors to my home.
I received the prints yesterday, they are really beautiful, better
than I imagined, Thanks a lot!
|Larry, New York,
They arrived and they are wonderful. Just as I had hoped for. I'll
be getting them framed and matted next week, and then they'll be hanging
on my wall.
|Gavin, NSW, Australia
Just wanted to write to you after recently getting one of your posters,
of the image 'God's portal'. It's a lovely image, and the poster brings
out a depth of subtlety which isn't so easily seen in the web version.
|Robert, NSW, Australia
Purchased your CD of the website some weeks ago, have had a great
time rereading your journals of building the motor home and the "getReal"
journals of your travels to date. I love your sense of humour, I cracked
up many a time while reading.
Would enjoy more ongoing details re the motor home expenses/consumption,
etc.etc, if possible.
I have enjoyed looking through the 1200 odd photos too.
This CD was the best value $30 I have spent in a long time.
Jim, Texas, USA
Rob, I received my print yesterday -- "Bridal Veil Falls
I'm extremely pleased with the composition and luminance displayed
in the photo. It's very comforting to know that the fine art black
& white print process is still alive and well. Such beautiful
Thanks so much for the care used in packaging
and shipping. The presentation folder is a wonderful touch. Looking
forward to purchasing my next print. Perhaps on my birthday -- only
a few months away!
I've just received your photographs and I must say they're absolutely
great! They'll be awarded a very special place in our house.
|Phill, Norwich, UK
Received the prints today. I must say that I was a little overwhelmed
by the detail in Eroded Dome compared to the web version. Its only
when you can compare them in the flesh that you truely appreciate
Superb work, well done. I am sure I will purchase a few more as and
when the money is flowing more freely.
for the prompt service and of course for the photos.
PS. Seems that others from APUG are also very
pleased with their purchases.
|Sarah, Broken Hill,
I received the prints and they are fantastic, thankyou. I am getting
them framed as we speak.
|Nazli, Sydney, Aus.
The quality of the photograph was better than I had imagined. The
contrast of the 'black' rock and the 'white' light made it a perfect
black and white photo!
I have now completed my set of three b&w photos,
and I think this one is my favourite.
Thank you again.
|Laura, New York,
I received the print last week and I love it - it's beautiful!
Thanks and all the best
In February 2003 I received
an order for a 60x30" print of Geehi Sunset from Lou
and Gail in St Louis, MO. The print was delivered in a damaged condition
due, we think, to over inquisitive customs officials. The story
unfolded as is shown in the following excerpts from our emails.
Unfortunately, I have some distressing news -- the photo was delivered
today with significant damage.
It was delivered at about 1230. Within the half hour, my wife and
I then took it to Pace Framing and Graphics, which is just a few
blocks from our home. Paula Lincoln, one of the framers there, cut
open one end of the sealed tube, peered inside and said, "Oh,oh."
Our hearts sank...Rob, the image is gorgeous and the reason we rushed
straight away to the framers was so that we could have it up as
soon as possible. But we can't, in all good conscious, proceed to
have it framed with the damage it's suffered...Of course we feel
terrible about all this, but need to know what can be done now?
Lou also sent several photos of the damage, one
of which is below.
Firstly, I'll send you a new print ASAP so don't worry about that...my
guess is that some curious soul in customs has decided to take a
peek...I'll order a new print today and get it done as fast as possible.
I should be able to ship it within a week.
First let me thank for getting another print sent out. That is deeply
appreciated...I was wondering about the customs thing to, because
I can't imagine anyone at your end handling the print in a manner
that would cause so much wrinkling and I personally saw the care
our framer took in opening the tube and taking it out at this end...I
took another close look at the tube and your theory may be right
Your print left today...
Great news about the print being on it's way...We (as I guess you)
are most fervently wishing for this one to arrive in sound condition.
Seeing the print that was damaged was so frustrating, yet tantalizing.
We have a small collection of large scale B&W's in our second
story loft and Geehi Sunset will be the crown jewel. It really is
an amazing shot, but then, I suppose you know that :-)
Well, this is a first -- Sunday delivery! Geehi arrived this morning
-- with the tube and Australian flag stickers intact.
All is well in St. Louis! I took the shipping tube to Pace Framing
and Paula carefully opened and unwrapped the print. It arrived in
immaculate condition -- thanks for the extra care in packing.
Well, Paula from the frame shop delivered Geehi Saturday. With a
4 1/2" mat all around, it's huge and it took a van to get it
here. Yesterday we hung it. It was a project that took several hours
because I had to carefully measure the placement of the supporting
bolts and then figure a way to hoist it up about 20'...
The photo is breathtaking, looks unbelievable and I've attached
a photo of us celebrating.
Thanks again, Rob. I can look to my left as I'm typing this and
though I can't quite explain it, there is something very rejuvenating
about Geehi Sunset. It's grand.
Lou & Gail celebrate after
getting Geehi Sunset on their wall. The print doesn't
look very large here, but it's over five feet wide.
As they say in the classics, "All's
well that ends well". My thanks to Lou and Gail for allowing
me to use this story and their photos.
|Toni, Jersey City,
I received my poster and it's beautiful. I am having it framed so
I can hang it in my living room. Thank you
|James, Incline Village,
Thanks so much for the follow-up. The poster got here in terrific
shape and now hangs in my living room. People ask about it and admire
On the other wall is some of my work and people ask me, "Is this
the same guy?" I'm flattered they'd even think so. Anyway, I'll
be ordering again soon - keep up the travels and excellent work.
The posters are fantastic. They make wonderful gifts for my new
American friends, and also do a nice job of reminding me of home
on my own walls. Thankyou so much.
|Lynley, Germantown, MD, USA
"Wow! What customer service!!!! Thank you for the follow-up e-mail.
My husband and I have received the poster and absolutely love it.
The photo is striking! I hope that you are able to produce prints
in the near future so that we may continue to view, purchase and appreciate